TERMS AND CONDITIONS OF BUSINESS

Thank you for choosing Simply to Sleep. By taking part in sleep coaching with Simply to Sleep you are deemed to accept these terms and conditions.

 

Appointment of coach:


You hereby engage the Simply to Sleep coach to supply the ‘services’ during the ‘term’, and the ‘coach’ hereby also accepts such engagement upon these terms and conditions. Coach means Simply to Sleep, Certified Infant and Child Sleep Consultancy

 

Term:


Your coaching will start on the date agreed in your client care communications and shall continue for the period agreed or, in-line with any agreed extension of such period.

 

Fees


You agree to pay the coach the full fees set out in client care communications to secure your booking.

Your entitlement to take part in any coaching sessions or consultations will only arise when the coach has received full payment of all sums due, unless other payment arrangements have been agreed in writing with you.

If you fail to make payment in full, the booking may be cancelled. Failure to make the payment in full could delay the start time of your service.


Services


Your entitlement to services is outlined in the selection of your sleep consultancy & support package and confirmed in your client care communications.

 

Confidentiality and data protection


Confidential Information means all of your personal information, details and data of any kind which the coach shall have gained knowledge in the course of or in connection with the performance of this agreement. 


Any personal data that the coach collects from you will be kept secure and the coach will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. The coach shall not disclose to any person, firm, or company any of the information disclosed by you during the sessions. The coach shall not use any of the confidential information for its own purposes nor for any purposes other than the provision of the Services, or unless specifically authorised by you.


Restrictions in confidentiality shall cease to apply to any information or knowledge if:


  • it comes within the public domain other than through breach
  • is required or requested to be divulged by any court, tribunal or governmental authority with competent jurisdiction; or
  • if required by law, or the coach in their absolute discretion believes someone may be harmed

 

Coaching Guidelines


Intellectual property - The copyright in any sleep plan or support materials or systems course materials or systems used or provided by the coach in connection with the Services shall remain vested in the Coach or the license owner. You may use such documents or systems only for purposes directly related to the Services and shall not make copies of such documents, nor use the same for any purpose not directly related to the services.

           

Liability


The coach shall exercise reasonable skill, care, and diligence in the discharge of their obligations under agreement, but their liability for omissions and errors in the cervices arising from the default of the coach shall be limited to a maximum aggregate liability equal to the booking fee payable by you.

The coach gives no guarantee that by attending and/or completing the coaching with the coach that  you will experience the same level of success following the coaching.


Consultations and handouts or workshop materials


Any handouts or workshop materials are the property of the coach and remain in their ownership.  


E-books and videos: Due to the digital nature of the e-books and videos, no automatic right of refund or cancellation exists after an e-book or video has been purchased by you in accordance with Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000.This does not affect your statutory rights.


Termination and cancellation of sessions


The coach may terminate this agreement immediately by notice in writing to you, if you repeatedly fail to attend the coaching appointments. The coach shall be entitled to receive the Fees to the end of the effective date on which termination occurs.


Cooling-off-period - If you enter into this agreement via an on-line purchase, then in accordance with the Distance Selling Regulations you have the right to change your mind and cancel the agreement (known as your “Cooling-Off Rights”). To do so, you must notify the coach in writing within 7 days of making the payment and the coach will refund your fees within 30 days. If you wish to receive coaching immediately, and within the next 7 days of your purchase, you agree to waive your Cooling-Off Rights.

 

Events beyond the Coach’s control - The coach will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under these terms that is caused by events outside its reasonable control (known as a “Force Majeure Event”). 

The coach’s performance under these terms is deemed to be suspended for the period that the Force Majeure Event continues, and the coach will have an extension of time for performance for the duration of that period. 

 

Signed 



Hazel Badjie